Ammunition Depot Canada launched in 2009 after a couple guys tried to order ammo on the internet. Weeks after placing their order, they still hadn’t received any ammo. Meanwhile, their credit card was charged, their money was being held hostage, and the customer service department was unresponsive. Unfortunately, this was a common problem. Backorders were the law of the land as guns went hungry and shooters grew frustrated.
So, Ammunition Depot Canada was born. We made a pretty big impression early on as the first online ammo shop to feature a live inventory system. Since the beginning, we’ve insisted on a live inventory tracker on each product page that shows you exactly how many units of that product we have in stock. When we run out, the number reaches zero and the page is automatically hidden until we get more. So, if you see it on our website, you know we have it in-stock at our warehouse in Knoxville. No delays. No backorders. No drop-shipping.
Â
Of course, anybody can just say they have in-stock ammo, but our promise is backed up by a $100CAD Guarantee. On the rare occasion that we miss the mark and the ammo you order is actually out of stock, we’ll give you $100CAD in store credit. Just get in touch with our customer service team. They’ll be sure to make it right.
We’ve grown a little since those early days and we’ve made lots of improvements to our operation based on the principle of giving our customers the best online shopping experience possible.
To complement our live inventory system, we’ve also worked hard over the years to make sure we always have plenty of ammo in stock with a wide selection of brands and calibers. While the bulk of what we sell is made up of a few of the most popular calibers like 9mm and .223 Rem, we also try to stock a broad selection of even the most obscure rifle, pistol, shotgun, and rimfire cartridges.
One of the things we’re most proud of at Ammunition Depot Canada is something that all of our customers can experience: our fast shipping. Orders placed by 3 PM Eastern Time on a business day will usually ship that same day. If an order is placed after 3 or on a weekend or holiday, it ships the very next business day.
Speaking of our customer service team, they’re a pretty awesome bunch, too. The team is made up of actual shooters who use and know the products we sell, so they’re ready to answer any questions you might have via phone, email, or live chat. In fact, many of our customer service folks first encountered Ammunition Depot Canada as customers before joining our team. This helps us to have an obsession with the front lines and understanding of the small details that you care about.
NOT JUST AN AMMO STORE
RELIABLE SHOOTING ADVICE FOR REGULAR PEOPLE
Our mission of putting the customer first doesn’t end after we ship the package. Over the last several years, we have built a library of resources to help shooters advance their knowledge and shooting performance.
You might have heard about our epic ballistic gelatin project with over 200 loads tested or our 40,000-round brass versus steel case ammo test on Ammunition Depot Canada Labs. Or maybe you’ve run across one of our shooting drill videos, gun reviews, or our series about home-defense shotguns on Ammunition Depot Canada Lounge.
Our commitment to providing reliable shooting advice for regular people is just one more way we try to offer customers the best experience possible.